Wednesday, June 19, 2013

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Ford issues recall for 2013 Escape SUV
Posted: 07.20.2012 at 8:21 AM
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The 2013 Ford Escape made through July 21, 2012 has been recalled.  / Ford Motor Company (Flickr)
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If you or someone you know drive a 2013 Ford Escape, you need to listen up.

Ford reports some of these SUVs have a defect in the compartment fuel line, which could split and leak fuel, potentially resulting in an underhood fire.

The company is recalling 11,500 of the vehicles with the 1.6-liter EcoBoost Engine after three reports of fires--two at a factory. No injuries have been reported.

The automaker says people should not drive these vehicles and immediately contact their dealers. Dealers will reportedly deliver a loaner vehicle to these customers and will transport their 2013 Escape to the dealership for the necessary repairs. The company is working to make parts available as quickly as possible and customers will keep the loaner vehicle at no charge until the repairs on their vehicle are completed.

According to the company, the repair should take less than an hour, provided the mechanic has the necessary parts.

"We have identified an issue and are taking quick actions in the best interest of our customers,” said Ray Nevi, assistant director of Ford's Automotive Safety Office, in a statement. “Our intensive investigation and testing has identified the area of concern and we are moving as quickly as possible to repair vehicles for our customers. In the meantime, it is extremely important that affected customers not ignore this recall and immediately contact their dealer."

Customers may get further information about these and other recalls at www.fordowner.com or they may contact Ford's Customer Relationship Center at 1-866-436-7332.

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